You can find us at 3950 South Las Vegas Blvd, Las Vegas, NV 89119
Located inside Mandalay Bay Hotel & Casino.
If a purchase you made during your visit to House of Blues Las Vegas, including food & beverage or merchandise appears higher than expected, it may be due to a temporary authorization hold. Final charges typically update within 72 hours of your visit.
If your transaction still appears incorrect after 72 hours, please contact our Guest Services Team at 702.632.7600. We'll be happy to investigate and help resolve the issue.
To help us review your request as quickly as possible, please include:
A brief description of the issue, the date of your visit, and copy of your receipt, if available.
A member of our team will review your inquiry and may ask for additional information.
If you need help with your concert tickets from Live Nation or Ticketmaster, there are two ways to contact Ticketing Support.
Submit Via Request Form.
Submit your request here. A member of the Ticketing Support team will review your request and get back to you directly.
Ticketing Support can assist with:
Purchasing tickets
Finding tickets in your account
Mobile ticket or barcode issues
Ticket transfers
Ticket resale
Refunds
Exchanges
Presale codes
Account access and login issues
Accessible and companion tickets
Upgrade inquiries
Order and payment issues
Call For Immediate Assistance:
Call 800-653-8000 to speak with a Ticketing Support representative. If you’ve already made a purchase, please have your order # and purchaser information available.
Parking is available through the Mandalay Bay Hotel & Casino for a nominal fee. Unfortunately, there is no validation available.
Make our house, your house! Our incredible space is the perfect location to host your next corporate event, private concert, social gathering, wedding, reception or private dinner. For more information, please call us at 702-632-7600 or click here.
We’re cashless! All concession, bar and ticket sales, once in the venue, will only accept credit or debit cards and/or mobile pay (such as Apple Pay or Google Pay). Cashless payments are encouraged for ticket purchases at the box office. Cash to card conversion will be available inside the venue, dollar for dollar, without any service fees.
We do have 2 ATMs for any cash needs you may have, however. One located in the restaurant and one located in Music Hall.
House of Blues gift cards can be used in-venue at Gear Shops, Restaurant/Bar, and Music Hall for food and beverages, but not for ticket purchases. This card does not permit entry to any club's Music Hall, concert performances, Member spaces (Foundation Room®) or backstage. This card may not be used in connection with any marketing, advertising or premotion activities without the prior written approval of House of Blues and may not be sold other than through. House of Blues authorized channels. House of Blues reserves the right to cancel this card if it believes the card was obtained through fraudulent or unauthorized means. Unused card balances are not transferable. This card cannot be redeemed for cash or credit unless required by law. This card cannot be replaced if lost or stolen and House of Blues is not responsible for any damage or loss resulting from unauthorized use. For information on your card balance, please call 1-866-901-8523. It you have any questions, please email us at support@hob.com.
For questions about ticket upgrades, availability, pricing, or exchanges, please contact the Box Office at 702.632.7600
When will I receive my VIP or Meet & Greet package details?
VIP and Meet & Greet package details, including check-in time, package inclusions, and other important instructions, are sent by the official VIP provider, typically 24–72 hours before your event.
If you haven't received your VIP email yet, please continue checking your inbox (including your spam/junk folder) as your event approaches.
I haven't received my VIP details and my event is within 24 hours.
VIP details are not sent by the venue.If your event is within 24 hours and you still haven't received your VIP email, please contact the official VIP provider.
Please Note: VIP and Meet & Greet check-in may begin before general parking lots or venue gates open. If your VIP confirmation email includes an early check-in time, please follow the instructions provided in that email. If you have additional questions about your VIP check-in, please contact the official VIP provider.
The Music Hall is General Admission Standing Room Only. We are built for dancing and rocking out! That means there is no seat to go along with your ticket despite those pesky little numbers that may be printed on it
For those of you looking to upgrade your experience, we do have some VIP Seating options including mezzanine seating and VIP table seating. For more information regarding these VIP areas, please contact us.
The box office opens at 12pm on show days.
Tickets purchased at the box office will incur a minimal service fee per ticket.
Please be sure to check the specific event page for the latest entry requirement details ahead of arriving to the venue for your show. Ticket purchasers will also receive direct emails with important information leading up to the show. Please note that requirements and venue protocols (such as masking, testing and vaccination) are subject to change, so be sure to check back closer to your event date for the latest information.
There is no re-entry after entering the venue.
Have you heard of PASS THE LINE? For most shows, you can make a purchase of $30 or more per person in the House of Blues Restaurant & Bar or at the Gear Shop on the day of show. This pass will give you priority entrance into the show before the general public. You can either purchase PTL in advance or just come on in before the show and grab a meal or souvenir and your receipt will be your pass!
To make reservations at House of Blues Restaurant & Bar, click here or by calling us at 702-632-7607.
Bags up to 12" x 6" x 12" are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.
For an all-ages show, guests of all ages are welcome with an admission ticket. Children age 12 and under must be accompanied by an adult.
Age restricted shows will be notated when purchasing tickets. Please review or inquire about any age restrictions prior to purchasing tickets.
HOB has some of the best ways to view a show in the city! We’ve got you covered! For VIP ticket or upgraded seating inquiries, click here.
Interested in upgrading your ticket day of?
As long as there are still VIP areas available. If you are interested in upgrading your tickets on the day of the event, click here. If you are already at the venue, please stop by the Box Office or ask any staff member for assistance.
(Keep in mind priority number 1 is to HAVE FUN! Just please do it without the items listed below)
This list of prohibited items is subject to change at the discretion of venue management. Please click here for more details.
Smoking of any kind is not permitted in the venue. This also includes vape cigarettes. There is a designated area outside for smoking.
We have a variety of food & beverage options available for purchase, including local craft beers, tasty bites and a full bar available during shows.
Will call tickets can be picked up on day of show at the Box Office starting at noon. You will need a valid photo ID and the credit card used for purchase.
If you are trying to pick up your tickets in advance, please call the Box Office at 702-632-7600.
Please call the Box Office for all ADA and accessibility accommodations at 702-632-7600.
Tickets for cancelled shows can be refunded at the point of purchase. If you purchased tickets online through LiveNation.com or Ticketmaster.com, your refund will automatically be processed in 3-5 business days.
With a Membership to the VIP Club at House of Blues, you have the ultimate key to the House for total entertainment and nightlife. First priority for concert tickets, premium perks from entry to encore, member-only events and access to electric nightlife in a private member space.
Check out some of the exclusive VIP Club benefits:
For more information on how to become a member click here!
Our Restaurant & Bar features live music on selected nights! It’s a great way to pre-game before the show!
For most shows, by spending $20 in the restaurant, you can receive a Pass the Line voucher that will give you priority entrance into the show before the general public. Way better than standing in line!
For a more upscale selection, join us in B Side for dinner and drinks.
The restaurant and bar are open on Sunday-Thursday 7:00am-11:00pm and Friday-Saturday 7:00am-12:00am.
You may find out restaurant and bar menu here.
Happy Hour is 3PM - 6PM and 9PM - 11PM (excluding Allegiant Show dates).